Free PDF When the State Meets the Street: Public Service and Moral Agency

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When the State Meets the Street: Public Service and Moral Agency

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Review

“When the State Meets the Street reads as one might imagine a collaboration between Bernard Williams, Richard Sennett, and James Scott could turn out. If there can be such a thing as an instant classic, this book is one.”―David Owen, University of Southampton“In this refreshing study, Zacka finds in the commonplace decision-making of street level bureaucrats an implicit but coherent moral structure. When citizens experience the state through street-level encounters, the author shows, they are subject to moral reasoning no less than when elected officials expand or contract social welfare policies, or bring a nation to war.”―Michael Lipsky, author of Street-Level Bureaucracy: Dilemmas of the Individual in Public Services“Beautifully written, tightly argued, and totally original.”―Michael Piore, Massachusetts Institute of Technology“In his groundbreaking book When the State Meets the Street: Public Service and Moral Agency, Bernardo Zacka illustrates a new methodological approach for political theory, opens up avenues of normative research on the neglected topic of bureaucracy and bureaucrats and overturns an intellectually dubious, but nonetheless dominant, model of the state…Zacka’s discussion is subtle and thoughtful and opens many avenues for political and moral theorists to explore.”―Alex Sager, LSE Review of Books“This book…not only offers a valuable contribution to the street-level bureaucracy literature, but is also an essential read for political theorists interested in a bottom-up account of the state.”―Nadine Raaphorst, Acta Politica“Zacka’s application of normative theory to state-level bureaucrats and his efforts at injecting ethnographically informed descriptive evidence into political theory are to be applauded and should represent a vanguard in political theory.”―Timothy Werner, Administrative Science Quarterly“An exemplary and exquisitely written book from which sociologists have much to learn.”―Gretchen Purser, American Journal of Sociology“Drawing from first-hand observations adds an anthropological sensitivity to the book, in the process showing that political philosophers have much to gain from venturing into the real world. The result is an original book that most democratic theorists should read, especially those interested in moral reasoning in everyday life.”―Jan Pieter Beetz, Constellations“Zacka persuasively argues that street-level bureaucrats are, in fact, moral agents ‘vested with a considerable margin of discretion.’ More importantly, he makes a compelling case for the normative desirability of that discretionary power…The book draws on a broad array of literatures, from other qualitative work on bureaucracies to psychology, sociology, and normative political philosophy, providing Zacka with an astounding and productive array of interlocutors…Zacka’s remarkable book opens up many intriguing questions and will hopefully be one of many future studies that combine the virtues of an ethnographic approach and normative political theory.”―Yuna Blajer de la Garza, Contemporary Political Theory“Drawing eclectically from a breathtakingly wide range of sources and disciplinary approaches to the study of politics, policy, and organizations, Zacka develops a robust and analytically rigorous framework for understanding street-level work that builds on, and ultimately surpasses, Lipsky’s original treatment in several respects.”―Chad Broughton, Contemporary Sociology

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About the Author

Bernardo Zacka is a research fellow at the Center for Ethics in Society at Stanford University and a junior research fellow at Christ’s College, University of Cambridge.

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Product details

Hardcover: 352 pages

Publisher: Belknap Press: An Imprint of Harvard University Press (September 18, 2017)

Language: English

ISBN-10: 0674545540

ISBN-13: 978-0674545540

Product Dimensions:

6 x 1 x 9.2 inches

Shipping Weight: 1.5 pounds (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

2 customer reviews

Amazon Best Sellers Rank:

#465,438 in Books (See Top 100 in Books)

A thorough and structured analysis in which the state agents are presented as “human” agents before anything else contrary to the image very frequently referred to when one talks about civil servants in general.

Unusually grounded for a work in political theory; shifts the focus from policy making to policy implementation.

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When the State Meets the Street: Public Service and Moral Agency PDF

When the State Meets the Street: Public Service and Moral Agency PDF